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Your Child's Safety is Our First Priority

Safety & Health Policies

At CloudNest, safety is not an afterthought โ€” it is designed into every corner of our facility, every policy, and every daily decision our team makes. Here is exactly how we keep your child safe.

CCTV Monitored Secure Entry First Aid Certified Staff Vaccinations Required
Physical Safety

Facility & Security Measures

Our F-11 Markaz premises are purpose-adapted for child safety โ€” with every detail reviewed and maintained continuously.

Full CCTV Surveillance
Our entire facility โ€” classrooms, corridors, play areas, and entrance โ€” is monitored by CCTV 24/7. Footage is securely stored and accessible to management.
Secure Access Control
Visitors and non-authorised adults cannot enter the facility. Children are released only to pre-approved, photo-verified adults from the parent's authorised pickup list.
Fire Safety & Evacuation
Fire extinguishers are serviced bi-annually. All staff are trained in fire evacuation procedures. Drills are conducted termly with all children.
Child-Safe Furniture & Equipment
All furniture has rounded edges, non-toxic finishes, and age-appropriate sizing. Play equipment meets international child safety standards.
Emergency Response Protocol
All staff are trained in emergency response procedures. Emergency contacts are verified at enrollment and updated termly.
No Strangers Policy
Our strict visitor policy means all adults entering CloudNest must be pre-authorised, logged, and supervised at all times.
Health Policies

Keeping Children Healthy

A healthy environment is a safe environment. Our health policies protect all children and staff and are communicated clearly to every family at enrollment.

Vaccination Record Required

All enrolled children must have a current vaccination record on file. This protects the entire community, especially our youngest infants.

Illness Exclusion Policy

Children with fever (38ยฐC+), vomiting, diarrhoea, or contagious illness must remain home until 48 hours symptom-free. This is strictly enforced.

Medication Administration

Prescription medications can be administered by trained staff with written parent authorisation and original prescription on file.

Allergy Management

All known allergies are documented, shared with the entire team, and clearly visible in the child's daily file. We maintain a nut-aware environment.

Hand Hygiene Protocol

Children and staff wash hands at arrival, before meals, after outdoor play, and after toilet use โ€” every time, every day.

Staff Health & Training

Trained People Make Safe Places

Our team's training directly translates into the safety your child experiences every day.

All staff hold current Paediatric First Aid certification
Annual child safeguarding & protection training
Food hygiene & allergy awareness certification
Emergency evacuation training (termly drills)
Mental health first aid & wellbeing training
Annual health screening for all staff
Regular background checks and references
Mandatory reporting duty awareness training
Questions About Our Safety Policies?

We are always happy to walk you through our policies in detail โ€” either during a tour or via WhatsApp.

Nutrition & Meals

Healthy, Balanced, Delicious

Every meal and snack served at CloudNest is planned by our Nutrition Coordinator and prepared fresh daily. We believe nutrition is a core pillar of child health and development.

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Balanced Daily Meals
A nutritious lunch is included every day โ€” balanced with protein, complex carbohydrates, vegetables, and dairy appropriate for each age group.
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Two Healthy Snacks
A morning and afternoon snack is provided. Snacks are whole-food focused โ€” fruit, vegetables, wholegrain options, and dairy.
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Allergy Accommodations
All dietary requirements โ€” nut allergies, lactose intolerance, gluten sensitivity, halal-only โ€” are fully accommodated at no extra cost.
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Hydration
Fresh water is available and encouraged throughout the day. Infants and toddlers are supported in developing healthy hydration habits.
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Meal Transparency
Weekly menus are shared with parents in advance. You always know exactly what your child is eating.
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Qualified Nutrition Oversight
Our Nutrition Coordinator holds a diploma in child nutrition and reviews menus seasonally to reflect fresh, available ingredients.

See Our Safety Standards in Person

Visit CloudNest and walk through our facility with our director. See every safety measure firsthand โ€” because seeing is believing.

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